Arrival Information & VIP Services

Arrival Procedures


Finally! The day you have been waiting for has arrived. You have just landed in St. Barth! It’s time to relax, swim, dine, shop, explore.

First things first. What happens now?

A representative from the airline you arrived on will guide you into the airport, and to the passport control desk. Once there you will be greeted by a very nice gendarme. Say, Bonjour; he will stamp your passport. That’s it, you are free to enter the island.  Your luggage should be circulating on the nearby carousel.

Claim your luggage and step through the Arrivals door. You will see the WIMCO St Barth Properties office directly across the street – and even better – your personal concierge will be waiting for you as you exit,  holding a WIMCO St. Barth Properties sign with your name on it, and sharing a welcoming smile.

If you arrive ahead of schedule, just walk across the street to our office and the front desk team will summon your personal concierge.

Next you and your concierge will walk over to the rental car office to pick up your rental car.  There is only a short form requiring a signature, then the two of you head out to your rental car. Our arrivals policy is for your concierge to get in his own car, and for you to hop in your own car and follow him up to your villa.

Once at the villa, your concierge will walk you around, show you how the TV, A/C, etc., work, review your itinerary and answer any questions you may have.

If you took advantage of our Pre-Arrival Shopping List program, you will find your grocery and beverage order in the kitchen. This will enable you to enjoy your first day without worrying about shopping or dinner reservations.

If you choose to go shopping on arrival day the good news is that there are several grocery stores on the island, you can ask your concierge to direct you to the closest one or you can follow him back to the airport where Super U grocery store is located.

If we made dinner reservations for you and you are uncertain of its location, please ask him how to get to the restaurant. (If you arrived by ferry and we have your arrival information, we will meet you at the immigration dock. We will have arranged for your car to be there, too.)

As your arrival day approaches, please be sure to send the pre-arrival concierge team your flight number and arrival time.

We need this information so we can meet you at the airport and escort you up to your villa! Email us at

Please feel free to contact our concierge desk at  to receive information about all of the services and activities we can book for you.

VIP Airport Transfer Services

Additional VIP airport arrival services are available through trusted 3rd party providers authorized by St. Barth Properties. These can include:

  • A personal greeting and escort through the St. Maarten or San Juan airport and immigration areas
  • Baggage collection & delivery (arrival and departure)
  • Departing flight reconfirmation
  • and more

Please feel free to contact our concierge desk at to receive additional information.